01Our Commitment
We work continuously to maintain a platform that promotes honesty, transparency, respect, and accountability. Every member of the AfroLink community plays a role in creating a positive experience.
02Business Verification
Where applicable, AfroLink may verify business information to help build trust within the marketplace. Verification requirements may evolve as the platform grows.
03Secure Shopping
Transactions are processed through trusted third-party payment providers. AfroLink does not store complete payment card information.
04Protecting Your Information
We use industry-standard administrative, technical, and physical safeguards to protect personal information. Learn more in our Privacy Policy.
05Community Standards
All users are expected to follow our Community Guidelines. Content that is abusive, misleading, fraudulent, discriminatory, or unlawful may be removed.
06Reporting Concerns
If you encounter suspicious activity, inappropriate content, counterfeit products, scams, or safety concerns, please report them immediately using the Report feature or by contacting AfroLink Support.
07How We Respond
Reported concerns are reviewed as quickly as possible. Depending on the circumstances, we may investigate, remove content, suspend accounts, or take other appropriate action.
08Shopping Safely
Review vendor profiles, product descriptions, ratings, reviews, shipping information, and return policies before making a purchase.
09Account Security
Protect your account by using a strong password, keeping your login credentials confidential, and reporting any unauthorized activity immediately.
10Fraud Prevention
AfroLink monitors for suspicious activity and may take action to prevent fraud, unauthorized access, fake accounts, fraudulent listings, or other activity that threatens the integrity of the platform.
11Working Together
Building a trusted marketplace is a shared responsibility. We encourage every member of the AfroLink community to act with integrity, respect others, and report concerns when they arise.
12Need Assistance?
If you have questions about safety or wish to report a concern, please contact us at hello@afrolink.ca.
Together, we can build a trusted marketplace where businesses thrive, communities grow, and everyone feels safe participating.
Questions about this page? Email hello@afrolink.ca.