Compliance Notice: This content is written to align with Canadian privacy principles, including PIPEDA, and should undergo legal review before production release.
01Our Commitment to Privacy
Trust is at the heart of AfroLink. We collect only the information we need to operate our marketplace and community, improve your experience, process transactions, and provide the services you request. We never sell your personal information.
02Information We Collect
We may collect information you provide directly, including your name, contact information, account details, business information, order history, event registrations, community posts, recipes, reviews, messages, and customer support requests. We also collect limited technical information such as your IP address, browser type, device information, cookies, and website usage data.
03How We Use Your Information
We use your information to create and manage your account, process orders and payments, connect customers with vendors, manage events, moderate community content, improve our services, personalize your experience, communicate with you, prevent fraud, protect our platform, and comply with legal obligations.
06Marketing Communications
If you choose to receive marketing communications, we may send you newsletters, product updates, event announcements, and community news. You can unsubscribe at any time using the unsubscribe link included in our emails.
07Your Privacy Rights
Subject to applicable law, you may request access to your personal information, request corrections, request deletion of your information, withdraw consent where applicable, or update your communication preferences.
08Data Security
AfroLink uses industry-standard administrative, technical, and physical safeguards to protect your personal information. These safeguards include encrypted connections, secure authentication, access controls, monitoring, backups, and other appropriate security measures.
09Data Storage and Retention
Your information may be securely stored and processed in Canada and the United States. We retain personal information only for as long as necessary to operate our services, meet legal obligations, resolve disputes, and enforce our agreements.
10Third Party Services
AfroLink works with trusted third-party providers for services such as payment processing, analytics, cloud hosting, communications, and platform operations. These providers are required to protect your information and use it only for authorized purposes.
11Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices. The latest version will always be available on this page.
12Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact our Privacy Officer at privacy@afrolink.ca.
Questions about this page? Email hello@afrolink.ca.