Frequently Asked Questions

AfroLink is Canada's marketplace and community platform connecting black-inspired businesses, entrepreneurs, organizations, creators, and consumers through shopping, services, recipes, events, and community engagement.

Yes. AfroLink is designed to serve communities across Canada. Some businesses and events may operate locally while others serve customers nationwide.

AfroLink is built specifically to support black-inspired businesses and communities. It combines shopping, services, recipes, events, and community engagement in one trusted platform.

Yes. Browsing the platform is free. Some products, services, event tickets, or premium business features may have associated costs.

No. You can browse most of AfroLink without an account. An account is required for purchases, vendor registration, community participation, favourites, and event registration.

Select 'Become a Vendor', complete the registration process, and submit the required business information. Once approved, you can begin listing your products and services.

Yes. Eligible businesses can offer products, services, or both through a single business profile.

Browse the marketplace, add items to your cart, proceed to checkout, and complete your purchase using one of our secure payment methods.

Payments are processed securely through trusted third party payment providers. AfroLink does not store complete payment card information.

Contact the vendor first. If the issue cannot be resolved, AfroLink Support can help facilitate communication in accordance with our marketplace policies.

Return eligibility depends on the vendor's return policy and the nature of the product. Please review the vendor's policy before purchasing.

Yes. Eligible organizers can create and promote cultural, business, educational, networking, and community events.

Yes. Community members can share recipes that celebrate African and Caribbean cuisine, subject to our Community Guidelines.

AfroLink promotes transparency through business profiles, customer reviews, ratings, and community feedback. We also review reports of inappropriate behaviour.

Yes. AfroLink uses industry standard security practices and protects your information in accordance with our Privacy Policy and applicable Canadian privacy laws.

Yes. Signed in users can save favourite products, businesses, recipes, and events for quick access later.

Yes. You can follow participating businesses and creators to receive updates about new products, services, recipes, and events.

You can manage your account through Account Settings. You may also request account deletion, subject to applicable legal and operational requirements.

Use the Report feature available throughout the platform or contact our support team through the Contact Us page.

Yes. Community organizations can promote programs, services, and events while engaging with communities across Canada.

AfroLink is an independent Canadian platform created to strengthen African and Caribbean businesses, entrepreneurs, organizations, and communities through technology, commerce, and meaningful connections.

We welcome your ideas. Please contact us through the Contact Us page. Your feedback helps shape future improvements.

Follow AfroLink on social media, subscribe to updates, and enable notifications to stay informed about new businesses, products, recipes, events, and platform enhancements.